Metallic Pedals

Caylindy's Contrivance Return Policy

Thank you for shopping with Caylindy's Contrivance! We strive to provide quality products and exceptional service. If you are not completely satisfied with your purchase, please review our return policy below.

Eligibility for Returns

• Returns are accepted within 7 calendar days of receiving your product.
• The product must be in its original condition, unused, and in the original packaging.
• Products that are damaged due to misuse or mishandling are not eligible for return.

Return Process

• Contact our Customer Support team within 7 days of receiving your product to initiate the return process. Please provide the following information:
  • Your order number
  • A clear explanation of the reason for your return
• Upon receiving your request, we will provide you with further instructions, including the return shipping address.
• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

Refunds

• Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7 business days of receiving the returned product.
• Refunds will be issued to the original payment method used for the purchase.

Non-Returnable Items Certain items may not be eligible for return, including but not limited to:

• Personalized or customized products
• Clearance or sale items

Contact Us If you have any questions about our return policy, please feel free to contact us at caylindyconcoctions@gmail.com. We are here to assist you.

Thank you for choosing Caylindy's Contrivance. We appreciate your business!

Caylindy's Contrivance Shipping Policy

Thank you for shopping with Caylindy's Contrivance! We are committed to ensuring a smooth and reliable shipping experience for all our customers. Please review our shipping policy below:

Processing Time

• All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout based on your location and the shipping method selected.
• We offer the following shipping options:
  • Standard Shipping: Delivery within 5-7 business days
  • Expedited Shipping: Delivery within 2-3 business days
  • Overnight Shipping: Delivery within 1 business day

Shipping Restrictions

• Currently, we only ship to addresses within the United States and Canada
• We do not ship to P.O. boxes or APO/FPO addresses.

Order Tracking

• Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package.

Delays

• While we strive to meet our estimated delivery times, delays may occur due to factors beyond our control, such as carrier delays, weather conditions, or customs clearance. If your order is delayed, we will notify you promptly.

Lost or Damaged Shipments

• If your order is lost or arrives damaged, please contact our Customer Support team immediately at caylindyconcoctions@gmail.com. Include your order number and any relevant details. We will work with the shipping carrier to resolve the issue as quickly as possible.

Changes to Shipping Information

• If you need to update your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee changes to orders that have already been processed.

Contact Us For any questions or concerns regarding shipping, please reach out to us at caylindyconcoctions@gmail.com. We’re happy to assist you.

Thank you for choosing Caylindy's Contrivance. We appreciate your business and look forward to serving you!